Our C of the week is Consistency and we are talking about how it impacts your team. We will talk about how important it is to be consistent in how you deliver on key aspects of your job and how it relates to my time in Costuming. As you look for ways to ensure consistency, remember that consistency in delivery impacts satisfaction and loyalty measures both internally and externally.

How you measure your team's success is dependent on your team's role in the overall experience as well as how your partners perceive the impact to their job. Your team and partners will help guide the experience and enable you to exceed expectations through every experience your team touches. Consistency is key to the growth of your team.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.


Navigating the Seven Cs of Leadership - Consistency - Your Team




Viewing Time: 8 minutes 2 seconds

Tags: Leadership, John Murray III, Consistency, Team

This week, we continue on the C of Consistency and focus on you as a leader. We'll talk about the decisions you make and how import the communication of those decisions might be. Determining a path of success for consistency can rely on the people you have on your team. Recognizing their talents and aligning them to the outcomes you wish to experience is key in your success as a leader.

Building training consistently can help both the trainers and the leaners. This helps establish a pattern that can be shared and measured. Be careful not to use a test as consistency in how much the learners gained. Rather, sprinkle in some activities that demonstrate knowledge and engage your learners so they are ready to use the material when they leave the training.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.


Navigating the Seven Cs of Leadership - Consistency - You as a Leader




Viewing Time: 8 minutes 10 seconds

Tags: Leadership, John Murray III, Consistency, Leader

This week, we start a new C in Consistency. Our focus is on your organization. We talk through the importance of getting things right every person, every time. How often an organization delivers on their promises and follows through helps determine the impact they have on their customers.

We'll talk about delivering consistency through people-driven and people-measured processes while making deposits into the experience accounts to drive relationships and build loyalty. The path an organization takes from Satisfaction to Experience to Relationship to Loyalty help determine the consistency of the experience and return Guests.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.

Navigating the Seven Cs of Leadership - Consistency - Your Organization





Viewing Time: 8 minutes 52 seconds

Tags: Leadership, John Murray III, Consistency, Organization

This week, Teri Murray joins me to talk through some questions on confidence. We share the difference between competence and confidence as well as some thoughts on where to look to for company credibility.

Thank you for listening and engaging. We look forward to learning and growing together.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.


Navigating the Seven Cs of Leadership - Confidence - Questions and Empowerment




Viewing Time: 5 minutes 53 seconds

Tags: Leadership, John Murray III, Confidence, Team

We are in the Teams week for the C of Confidence. While you key to helping build your team's confidence, if the individuals on the team work together, their confidence can grow and make a positive impact on your organization. Having your team reach out to other teams helps build other's confidence in what can be accomplished together.

Does your team meet with other teams? Do you seek feedback and ask for advice on how your team can help build confidence in what needs to be done? Seek out the feedback as it may help build the confidence others share with your team.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.

Navigating the Seven Cs of Leadership - Confidence - Your Team




Viewing Time: 12 minutes 10 seconds

Tags: Leadership, John Murray III, Confidence, Team

This week, we talk about the C of Confidence and you as a leader. When I began my career at Disney, I was faced with a series of challenges to my confidence. It took a leader at Disney University to not only boost my confidence, but also provide me a series of opportunities that helped build my confidence for years to come.

Leaders can help build confidence in their team members through education, opportunity, and treating people well. What deposits do you as a leader make into the confidence accounts of your team members? How do you share successes and help others grow?

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.


Navigating the Seven Cs of Leadership - Confidence - You as a Leader




Viewing Time: 14 minutes 27 seconds

Tags: Leadership, John Murray III, Confidence

This week, we venture into a new C, the C of Confidence.  Confidence in an Organization is built and can grow with the momentum individuals help influence.  While it aligns with Credibility, without Confidence, remaining credible or maintaining your credibility becomes challenging at best. 
 
How do leaders build Confidence in your organization?  What measures are in place to help your organization build confidence with its employees and its customers?
 
Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.

Navigating the Seven Cs of Leadership - Confidence - Organization



Viewing Time: 13 minutes 49 seconds

Tags: Leadership, John Murray III, Confidence, Your Organization

This week, Teri Murray joins me to talk through some questions on credibility. We also share some follow-up activities to help influence and empower the credibility of you and your team.

Thank you for listening and engaging. We look forward to learning and growing together.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Credibility.


Navigating the Seven Cs of Leadership - Credibility - Questions and Empowerment



Viewing Time: 6 minutes 35 seconds

Tags: Leadership, John Murray III, Credibility, Teri Murray