John Murray III

Creator, Author, Innovator, Navigator

Navigating the Seven Cs of Leadership Consistency - Your Team - Audio

Our C of the week is Consistency and we are talking about how it impacts your team. We will talk about how important it is to be consistent in how you deliver on key aspects of your job and how it relates to my time in Costuming. As you look for ways to ensure consistency, remember that consistency in delivery impacts satisfaction and loyalty measures both internally and externally.

How you measure your team's success is dependent on your team's role in the overall experience as well as how your partners perceive the impact to their job. Your team and partners will help guide the experience and enable you to exceed expectations through every experience your team touches. Consistency is key to the growth of your team.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.


Navigating the Seven Cs of Leadership - Consistency - Your Team



Listen Time: 8 minutes 2 seconds

Navigating the Seven Cs of Leadership Consistency - You as a Leader - Audio

This week, we continue on the C of Consistency and focus on you as a leader. We'll talk about the decisions you make and how import the communication of those decisions might be. Determining a path of success for consistency can rely on the people you have on your team. Recognizing their talents and aligning them to the outcomes you wish to experience is key in your success as a leader.

Building training consistently can help both the trainers and the leaners. This helps establish a pattern that can be shared and measured. Be careful not to use a test as consistency in how much the learners gained. Rather, sprinkle in some activities that demonstrate knowledge and engage your learners so they are ready to use the material when they leave the training.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.

Navigating the Seven Cs of Leadership - Consistency - You as a Leader



Listen Time: 8 minutes 10 seconds

Navigating the Seven Cs of Leadership Consistency - Organization - Audio

This week, we start a new C in Consistency. Our focus is on your organization. We talk through the importance of getting things right every person, every time. How often an organization delivers on their promises and follows through helps determine the impact they have on their customers.

We'll talk about delivering consistency through people-driven and people-measured processes while making deposits into the experience accounts to drive relationships and build loyalty. The path an organization takes from Satisfaction to Experience to Relationship to Loyalty help determine the consistency of the experience and return Guests.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Consistency.

Navigating the Seven Cs of Leadership - Consistency - Organization



Listen Time: 8 minutes 52 seconds

Navigating the Seven Cs of Leadership Confidence - Questions and Empowerment - Audio

This week, Teri Murray joins me to talk through some questions on confidence. We share the difference between competence and confidence as well as some thoughts on where to look to for company credibility.

Thank you for listening and engaging. We look forward to learning and growing together.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.


Navigating the Seven Cs of Leadership - Confidence - Questions and Empowerment



Listen Time: 5 minutes 53 seconds

Navigating the Seven Cs of Leadership Confidence - Your Team - Audio

We are in the Teams week for the C of Confidence. While you key to helping build your team's confidence, if the individuals on the team work together, their confidence can grow and make a positive impact on your organization. Having your team reach out to other teams helps build other's confidence in what can be accomplished together.

Does your team meet with other teams? Do you seek feedback and ask for advice on how your team can help build confidence in what needs to be done? Seek out the feedback as it may help build the confidence others share with your team.

Join me as we navigate the Seven Cs of Leadership. Each episode will have a story about the C of the week, some questions you can ask, and a task to complete. Stay tuned and stay engaged as we continue our Leadership Journey into the C of Confidence.


Navigating the Seven Cs of Leadership - Confidence - Your Team



Listen Time: 12 minutes 10 seconds

We use cookies to personalize the site, provide social media features, and analyze traffic. By browsing this site, you accept the use of cookies.